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    • FAQs

    Frequently Asked Questions (FAQ)

    1. What is Airtee.in?

    Airtee.in is an online shopping website that offers a wide range of products including electronics, accessories, and other consumer items. The platform is managed and operated by VLE Bazaar, an Indian e-commerce business based in Gurugram, Haryana.

    2. How can I place an order on Airtee.in?

    You can place an order by following these steps:

    1. Browse the product you want to purchase.

    2. Click on Add to Cart.

    3. Proceed to Checkout.

    4. Enter your shipping details.

    5. Complete the payment using the available payment methods.

    Once the order is confirmed, you will receive an order confirmation.

    3. How long does delivery take?

    Orders are usually processed within 0–5 working days.
    After dispatch, delivery typically takes 2–7 working days, depending on your location.

    4. How can I track my order?

    After your order is dispatched, you will receive a tracking number via SMS or email.
    You can use this tracking number on the courier partner’s website to track your shipment.

    5. What payment methods are accepted?

    Airtee.in supports multiple secure payment options including:

    • UPI
    • Debit Cards
    • Credit Cards
    • Net Banking
    • Other supported online payment methods

    6. Can I cancel my order?

    Yes, orders can be cancelled before they are shipped.
    If the order has already been dispatched, cancellation may not be possible. In such cases, you may request a return after delivery according to the return policy.

    7. What is the return policy?

    Customers may request a return or replacement within 7 days of delivery, provided that:

    • The product is unused
    • The product is in original packaging
    • All accessories and manuals are included

    Please refer to our Refund & Cancellation Policy for detailed information.

    8. What should I do if I receive a damaged or wrong product?

    If you receive a damaged, defective, or incorrect product, please contact our support team within 7 days of delivery. Our team will assist you with a replacement or refund as per policy.

    9. Do products come with warranty?

    Certain products may carry a manufacturer warranty or seller warranty, which will be mentioned on the product page.

    Warranty claims must be processed through the authorized service center where applicable.

    10. How can I contact customer support?

    You can reach our support team using the following details:

    Email: support@airtee.in
    Phone: +91 9026853492

    Customer Support Hours:
    Monday – Saturday
    10:00 AM – 6:00 PM

    11. Where is Airtee.in located?

    Airtee.in is operated by VLE Bazaar and is based in:

    Basement, 3009
    DLF Phase 4, Chakkarpur
    Sector 28, Near Galleria Market
    Gurugram, Haryana – 122009
    India